• Click on the 'Start' menu, and select 'Run.'

• Type 'cmd' and click on the 'OK' button.

• From the command prompt, type 'ipconfig /all' and press Enter.

• This will display your network MAC address under the heading "Physical Address" (See Picture below).

• If there are multiple interfaces listed (such as PPP adapter), make sure that you use the Physical Address listed under the Ethernet adapter heading (Local Area Connection).

If you encounter any other errors, check your settings. If you still cannot resolve the problem, please call Technical Support at 1-888-855-9158 for assistance or e-mail us at support@extremezone.com.