Southwest Wildlife Rehabilitation and Education Foundation (SWREF) values you
and respects your privacy and trust. We do not take this trust for granted
and recognize that we must maintain and use your information responsibly. The
information that we collect from you is only to communicate with you and to
process your donation. We do not sell or rent the information you provide to
us to any third parties. We only share your information with the bank, via
a telephone call, in order to process your credit card donation.
The southwestwildlife.org website takes every precaution to protect your information.
When you submit sensitive information via our website, your information is
protected both online and off-line.
We use Mal's E-Commerce for our shopping cart (donation) system, which resides
on a server that is protected with the best encryption software in the industry
- SSL. Your secure data is held in our password protected account, on their
server. Once we gather this information from our account it is deleted from
their server. Please visit www.mals-e.com,
if you have any further questions about Mal's E-Commerce or if you would like
to view their privacy policy.
While we use SSL encryption to protect sensitive information online, we also
do everything in our power to protect your information off-line. All of your
information is restricted; only the donations focal of SWREF, Geri Dury, will
have access to your information.
Following is more detail on
the process of your donation:
First: You
begin the donation process by entering the amount in the box above and pressing
the “Make Donation”button. This will take you to the SWREF section
on the Mals-e server. (Notice the web address changes to "http://ww7.aitsafe.com")
Second: A
summary of your donation amount is shown and at this point you have a chance
to change your amount or continue with your donation.
Third: Next,
you are asked to enter in your contact information, name, address, etc. This information needs to match that which is
on record with your credit card company. Note: your contact information
is not collected while on a secure connection; so if this is of concern to
you, please contact us,
so that we can collect your information in a manner that is more acceptable
to you.
Fourth: The
next page is a summary of your donation amount and your contact information,
followed by the message that you will be making your donation by credit card.
The “Continue”button on this page then takes you to a secure
page where you can then safely enter your credit card information. There
are a couple ways you will know that you are on a secure server:
1) A window will pop up
telling you that you are entering a secure page.
2) While on a secure page the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked (as
opposed to unlocked, or open, when you are just 'surfing').
Some versions of browsers
and some firewalls do not permit communication
through secure servers. In that case, you will
be unable to mistakenly make a donation through
an unsecured connection. If you cannot access the
secure server for any reason, please email
us so that we can contact you via telephone. Never
send sensitive information, like credit card numbers,
via a standard email.
Fifth: After you have entered your
credit card information, it is held in our password protected account,
on the Mals-e server and we are notified by e-mail that a donation
has been made. The notification e-mail that we receive contains none
of the information that you have entered. It only lets us know that
you have made a donation.
Sixth: Finally, Geri Dury logs
onto the password protected and SSL secure server at Mals-e, to view
the information
you have submitted. At this point Geri Dury telephones the bank and provides
them with your credit card information in order to process your donation. Once
Geri has relayed your credit card information to the bank, she deletes
your information from the Mals secure server.
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